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ABOUT PAY AND BENEFITS

1. What if I don’t get my first paycheck on time? Whom do I contact?

Speak with the department’s graduate secretary, or to the department administrative assistant, or to the person who offered you the assistantship position. That person should be able to explain why you did not get a paycheck and when you can expect one. He/she can trace your appointment payroll documents through the appropriate offices to find out where the problem is. Those offices include your school/college dean’s office and Human Resources.

2. What if I have a question about my medical, dental or vision benefits?

The answer may be readily available on the Total Compensation and Wellness (Benefits Administration) website, http://www.hr.wayne.edu/tcw/.   If your question is related to a particular health insurance carrier (e.g. HAP), then you will need to contact the health care provider directly. The health care provider web site links are available on the Benefits Administration site. The Benefits Administration Office is at 3638 Academic/Administration Building, 577-3717.

3. Where and how do I sign up for parking?

Go to the Parking Office and the OneCard Office, jointly located in  Room 257 of the Welcome Center (42 W. Warren) to complete the necessary forms.  The telephone numbers are 577-3704 (Parking) and 577-9513 (OneCard).

ABOUT TUITION

4. What if I get a tuition bill?

  • Do not call Student Accounts Receivable, Cashier’s Office, or Financial Aid. Instead -

-If classes have not begun and your entire tuition assessment should be paid by your assistantship, ignore the first bill. Tuition payments are not disburse until just before classes begin; therefore, if you register during Priority Registration, you will get a bill.

-If classes are in session, and you registered during Priority Registration, recall if you are supposed to pay for any of your tuition. You are responsible for undergraduate, audited credits, credits not on your Plan of Work, or credits that you dropped after the 100% reimbursement deadline. If this does not apply to you, or if you have already paid your portion of the tuition assessment, inform your department’s graduate secretary, administrative assistant, or the person who offered you the assistantship position. He/she will help determine the source of the tuition payment problem. (See also questions # 5-15)

5. Who pays my tuition?

  • It depends on several factors, including the source of funding for your position.
  • If you are a non-Michigan resident, the Graduate School will pay the difference between the Non-Michigan resident assessment and the Michigan resident assessment for all enrolled credits that are on your approved Plan of Work.
  • The resident portion of your tuition assessment is paid by the Graduate School if your salary comes from a departmental general fund position or by your department if you are supported from a grant or sponsored program fund.

6. Will my graduate assistantship pay for the undergraduate course that my advisor suggested that I take?

No. The tuition scholarship will only pay for credits on your approved Plan of Work.

7. Will my graduate assistantship pay for the course that I dropped if I got all the necessary signatures?

Not if you dropped it after the 100% reimbursement date – which is normally about two weeks after classes begin. (See TIPS at the end.)

8. I am not a Michigan resident. Isn’t the Graduate School supposed to pay the non-resident portion, i.e. the difference between the non-resident and resident assessments?

Yes, but just for the semester in which you have a graduate assistant position, for the spring/summer semester following an academic year assistantship appointment, and only for credits on your approved Plan of Work.

9. How much does the tuition scholarship pay?

It pays for up to ten (10) graduate credits for each of the fall and winter semesters of an appointment and up to two (2) graduate credits for the spring/summer appointment.

10. Will the Graduate School pay my tuition during the spring/summer if I had an academic year appointment?

The Graduate School will pay:

  • the difference between the non-resident and the resident portion for all graduate credits on your approved Plan of Work if you are a non-Michigan resident;
  • the resident assessment for up to two graduate credits on your approved Plan of Work, as specified in the GEOC/AFT Labor Agreement, if you are supported in a general fund position (ask your department secretary or administrative assistant).

11. I heard that the Graduate School would pay for more than two credits during the spring/summer. Is that true?

The Graduate School will sometimes pay for additional credits during spring/summer if it has sufficient uncommitted money remaining at the end of the winter semester. The additional credit information is typically not available until late March.. The extra funds can only be used for students who are paid from a general fund account (ask your department secretary or administrative assistant).

12. I am a GRA. Why can’t the Graduate School pay the tuition for me too?

In most cases, GRAs are paid from non-general fund accounts, i.e. grants or sponsored program accounts. The Graduate School receives funding to pay tuition for only a specific number of general fund positions. The tuition scholarship money is to be used for only those positions.

13. Does the tuition scholarship pay the Registration Fee and the Omnibus fee(s)?

Yes, they are included in the tuition payment.

14. I got a bill with late fees on it. Should I have to pay these? How do I get the late payment fees removed?

No. If the University pays any portion of your tuition assessment during a semester, the Student Accounts Receivable Office will remove late payment fees that are assessed for that semester. Your department graduate secretary or administrative assistant can contact the Student Accounts Receivable Office and request the fee assesment(s) be removed.

15. I got charged a late registration fee but I should not have to pay it because… Will the Graduate School remove the fee?

The Graduate School has no authorization to remove or cancel Late Registration fees. If you feel that the circumstances that prevented you from registering on time were outside your control, speak with your department graduate secretary or administrative assistant. If that person agrees, he/she can explain the situation to the Registration Office and request cancellation of the fee. Note that cancellation will be approved only in circumstances that are deemed to be outside the control of the student. (See TIPS.)

16. How much do I owe? I registered for more credits than the tuition scholarship will cover.

You pay the resident per credit rate plus the omnibus per credit fee multiplied by the number of extra credits you are taking. For example, if you are enrolled for twelve graduate credits, your assistantship will pay for 10 and you need to pay for two. Therefore, using 2006-2007 regular tuition rates, you pay $357.20 plus $25.20 multiplied by 2 - or $764.80.

17. I paid my tuition assessment and now I have an assistantship and want my money back. How do I get it back?

Send an e-mail to Tricia Koufes (ae5366@wayne.edu) or Carole Barduca (c.barduca@wayne.edu) explaining the situation and Student Accounts Receivable will be asked to have a reimbursement check mailed to you. The reimbursement cannot be processed until your tuition account shows a credit balance, indicating that there is an excess payment in your account.

18. But, I’m not a Michigan resident. Do I need to pay the non-resident rate?

Not while you are a graduate assistant and not as long as all the credits are on your approved plan of work. (See also question #8)

 

ABOUT HOLDS

19. I have a HOLD. I can’t register. What should I do?

  • Determine what kind of HOLD you have. If the information regarding the hold is unclear, ask your department’s graduate secretary or administrative assistant. He/she should be able to determine the type of HOLD you have and then you proceed as follows:
  • International Student/Health Insurance HOLD – go to the Office of International Students and Scholars (OISS), Suite 416 of the Welcome Center, 577-3422
  • Candidacy/Academic HOLD – if you are a master’s student, go to your department or school/college Graduate Office (typically this office is within the school/college dean’s office).  If you are a Ph.D. student, go to the Graduate School Ph.D. Office.
  • Financial HOLD – first determine if you are responsible for any of your tuition assessment. If not, see questions #4 - 15.

 

ABOUT LOANS

20. I have a loan and it paid my tuition. Why? And how do I get my money?

Tuition payments are scheduled as early as possible; however sometimes circumstances prevent the tuition from disbursing prior to need-based financial aid.

Contact Tricia Koufes, The Graduate School, 577-2145, triciak@wayne.edu or Carole Barduca, The Graduate School, 577-8051,  c.barduca@wayne.edu. We will determine who was responsible for paying your tuition (the Graduate School or your department) and facilitate the tuition payment and reimbursement of your loan.

21. Whom do I call if I didn’t get my loan money?

Contact the Office of Scholarships and Financial Aid, The Welcome Center, 42 West Warren, 577-3378.

22. Where do I take my loan deferment form for signature?

The Registrar’s Office completes the form. In some cases, that office may send the form to the Graduate School (if you have a fellowship). The Registrar’s Office is located in Suite 5101, 5057 Woodward. 

 

ABOUT FULL-TIME STATUS, MINIMUM ENROLLMENT, OR SUPPORT MAXIMUMS

23. I do not have any credits left to take and I need to be full-time, and/or I want to be a graduate assistant and don’t have the minimum six credits remaining to take. What can I do?

  • If you are a Master’s student and have completed all course and thesis credits, you cannot be considered full-time unless you are enrolled for eight credits (fall or winter) and/or two credits during the spring/summer. You can request approval to be a graduate assistant for one semester only, as long as you are enrolled for one required credit. Submit a written request, signed by your advisor, to the Dean of the Graduate School, 4012 Faculty/Administration Building.
  • If you are a Ph.D. student and have completed all required credits, you may enroll for Maintenance Fee Status. This will permit you to be considered full time and to be supported as a graduate assistant as long as you have not exceeded the maximum number of semesters of support.
  • If you are an international student, you must also get approval from the Office of International Students and Scholars.

24. What is the maximum number of semesters that I can be supported?

You can be supported for no more than a total of 12 semesters in any combination of assistantship or institutional fellowship.

 

ABOUT ADDITIONAL SERVICE ASSIGNMENTS

25. I am a graduate assistant and I want to work at another job too. Can I do this?

  • If the other job is within the University, all graduate assistants must request and receive prior approval to do this. Submit a completed, fully signed  copy of the Additional Service Assignment Request form .  The form is available at http://www.gradschool.wayne.edu/assistantships/gaforms.html).

  • If the other job is outside the University, Graduate Research Assistants must request approval (see procedure outlined above for within the University). Graduate Teaching Assistants and Graduate Student Assistants are permitted to accept employment outside the University in accordance with the regulations outlined in the GEOC/AFT Labor Agreement (Article XXII).

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    ABOUT THE GEOC/AFT CONTRACT

    26. How do I know if I am represented by the GEOC Labor Agreement?

    Graduate Teaching Assistants (GTAs) and Graduate Student Assistants (GSAs) are represented by the GEOC Labor Agreement, with the exception of those who serve as counselors, supervisors, confidential employees or coaches.

    27. How do I get a copy of the GEOC Labor Agreement?

    The contract is available on the Graduate School Web Site.   A limited number of printed contracts will be available in September in the Graduate School and Academic Affairs.

    28. What If I have questions about the GEOC Labor Agreement?

    The answer(s) to your question(s) may be available on the Graduate School Web Site. If not, you may contact Carole Barduca, The Graduate School, 4012 Faculty/Administration Building, 577-8051; or the GEOC Office at 5057 Woodward, Third Floor.  313-831-5259.

     

    MISCELLANEOUS QUESTIONS

    29. They won’t let me in the Fitness Center without paying. I thought students are free?

    Students whose first semester of enrollment was Fall 2003 must pay a $25 fee each semester to use the Center.  Previously-enrolled students are free; however, the Center admits persons by scanning the person’s One Card, and Graduate Assistants’ cards will reflect employment status rather than student status. Tell the Fitness Center admission staff person that you are a graduate assistant and that your name should appear on the active list of GAs that they receive from the Graduate School.

    30. I have some personal (not academic) problems that are affecting my work and studies. Who can I turn to for help and/or advice?

    As a graduate assistant, you are eligible to use the Employee Assistance Program. The Program provides confidential, professional assistance and counseling, in addition to referral services. The program is available free to all persons who have medical benefits through the University. If referral is advised, the EAP counselor will investigate whether or not your medical insurance program will cover any or all costs associated with the referral. Call 800-852-0357 or visit the Web Site: Human Resources - Employee Assistance Program.

     

     

    JUST PLAIN IMPORTANT

    31. How can I find out more information about assistantships or other sources of funding?

    Visit the Graduate School Web Site,

    32. Who is my new best friend?

    Your department’s graduate secretary or administrative assistant! Get to know him or her.

     

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    Detroit, Michigan 48202
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